Hotel & Furnished Apartment Software in Riyadh, Saudi Arabia
A complete property management system for hotels, furnished apartments and serviced residences. Handle reservations, check-in, housekeeping, rates and OTA bookings, then bill every guest with ZATCA-compliant e-invoices from one simple screen.
Run every room and apartment from one screen
Whether you operate a 20-unit furnished apartment building in Riyadh or a full-service hotel in Jeddah, the daily work is the same: take bookings from walk-ins, phone and online channels, check guests in quickly, keep rooms clean and ready, and make sure every night is billed correctly. AxoOne Hotel puts all of this on a single, colour-coded room board that shows arrivals, in-house guests, departures and room status in real time.
Daily, weekly and monthly stays are all supported, which matters for furnished apartments where long-stay guests pay in installments. Rates can change by season, weekend, room type or event such as Riyadh Season, and every charge from room, restaurant, laundry or minibar posts to one guest folio. Owners see occupancy, ADR, RevPAR and cash collected for each branch without waiting for end-of-month reports.
Who it’s for
- Hotels and boutique hotels
- Furnished apartment buildings
- Serviced apartments and residences
- Hotel apartment chains with branches
- Resorts and chalets
- Holiday homes and private hospitality units
- Hospitality management companies
- Makkah and Madinah pilgrim accommodation
- Compounds offering short stays
Features at a glance
- Interactive room board
- Reservations and group bookings
- Walk-in quick check-in
- Daily, weekly, monthly stays
- Seasonal rate plans
- Online booking channels
- Guest profiles and ID details
- Front desk shift closing
- Housekeeping status
- Maintenance and room blocks
- Guest folio and split bills
- Deposits and advance payments
- ZATCA e-invoicing
- VAT on accommodation
- Restaurant and laundry charges
- Corporate accounts
- Night audit
- Occupancy, ADR and RevPAR
Advanced features
Visual room board
Drag and drop bookings on a timeline, move guests between rooms and see vacant, occupied, dirty and out-of-order units instantly.
OTA bookings in one place
Receive bookings from Booking.com, Airbnb, Agoda and others through a channel manager, keeping rates and availability in sync.
Guest registration data
Capture passport, national ID or Iqama details at check-in so staff can complete Shomoos registration quickly and accurately.
Housekeeping workflow
Assign rooms to housekeepers, update cleaning status from a phone and release inspected rooms to the front desk automatically.
ZATCA-ready billing
Issue Phase 2 e-invoices with QR codes for room nights and services, including VAT, deposits, refunds and credit notes.
Revenue dashboards
Track occupancy, ADR, RevPAR, source of business and outstanding balances by branch, room type and channel every day.
Built for Saudi hospitality rules
Hotels, furnished apartments and private hospitality units in Saudi Arabia operate under Ministry of Tourism licensing, and the Ministry of Interior's Shomoos system requires facilities to register guest identity and stay details at check-in. AxoOne Hotel keeps the licence details of each property on file and captures the guest data you need, such as name, nationality, ID or passport number and stay dates, so your front desk can complete Shomoos registration without re-typing. It is not an official Shomoos connection; registration stays with your authorised staff.
Accommodation in hotels and furnished apartments is generally treated as a taxable supply, so room nights carry 15% VAT. AxoOne issues ZATCA Phase 2 e-invoices with QR codes for every stay, deposit and extra service, and supports simplified invoices for individuals and tax invoices for corporate guests. Arabic and English guest documents, Hijri and Gregorian dates and SAR pricing come as standard.
Licence and guest records in order
Keep licence details, guest ID data and stay history organised so your team is ready for Shomoos registration and Ministry of Tourism inspections.
Getting started
Set up your property
Add buildings, floors, room types, units and rate plans for each branch.
Connect your channels
Link your channel manager so OTA bookings arrive on the room board automatically.
Train the front desk
Our team trains reception, housekeeping and accounts staff in Arabic or English.
Go live and track
Start checking guests in, issuing e-invoices and following daily revenue reports.
Real Estate Management Software
Restaurant POS Software
Laundry SoftwareFrequently asked questions
Can’t find your answer? Call +966 599 340 593 or see the full FAQ.
What is the best hotel management software in Saudi Arabia?
Look for a PMS built for Saudi operations: Arabic and English, daily and monthly stays, OTA bookings through a channel manager, guest ID capture for Shomoos, VAT and ZATCA Phase 2 e-invoicing, and local support. AxoOne Hotel covers these for hotels and furnished apartments, with our support team based in Riyadh.
Does AxoOne Hotel work for furnished apartments?
Yes. It handles apartments and suites as units with their own rates, supports daily, weekly and monthly bookings, splits long stays into installments, and tracks deposits, utilities and housekeeping, which are the needs of furnished apartment operators that standard hotel software often misses.
Is the system linked to Shomoos?
AxoOne Hotel is not an official Shomoos integration. It captures the guest identity and stay information required at check-in and keeps it organised, so authorised front desk staff can complete Shomoos registration quickly and accurately for every guest.
Can I receive bookings from Booking.com and Airbnb?
Yes. Through a supported channel manager, bookings from Booking.com, Airbnb, Agoda, Expedia and other channels arrive on the room board automatically, and rates and availability are kept in sync to reduce the risk of double bookings.
Is VAT charged on hotel and furnished apartment stays?
Generally yes. Hotel and furnished apartment accommodation is treated as a taxable supply in Saudi Arabia, so room charges carry 15% VAT. AxoOne calculates VAT on every folio and issues ZATCA Phase 2 compliant e-invoices for guests and corporate clients.